Wednesday, 11 March 2009

3.. 2.. 1.. And I'm back in the room...(Policing Pledges)

Not blogging for a day or two quickly turns into a week – then two – and then Bang! A month goes by, and so I return to finish something I started a while ago – my take on… wait for it… Policing Pledges!!!

For the uninitiated, these are the new performance targets/culture/measure of NuLabour and the Home Office, and my ridiculing is based on the official model

8. Provide monthly updates on progress, and on local crime and policing issues. This will include the provision of crime maps, information on specific crimes and what happened to those brought to justice, details of what action we and our partners are taking to make your neighbourhood safer and information on how your force is performing.

Which means, these used to be called ‘newspaper articles’ – but now you can have a newsletter, text message and ‘e-bulletin’ as to who is doing what to whom, how and when in the place you live. Lucky you! And we’ll tell you how lenient the local Mags Court is – and we’ll tell you about meetings with ‘partner agencies’ that have achieved naff-all squared. And some nice stories from HQ, about how we are less safe than Ruralshire, but better than Blandshire. Like you care. Just don't, whatever you do, think about the time and effort spent to create brochures and newsletters and bulletins and so on - that could have been spent... fighting crime.

9. If you have been a victim of crime agree with you how often you would like to be kept informed of progress in your case and for how long. You have the right to be kept informed at least every month if you wish and for as long as is reasonable.

This I can’t argue with – try as I might – but then again, it has taken until 2009 to acknowledge that victims might like to know what’s happened with their case. However - as long as 'reasonable' - I think as long as the Court result and no more - anything more than this is stalking - and we do have laws about that.

10. Acknowledge any dissatisfaction with the service you have received within 24 hours of reporting it to us. To help us fully resolve the matter, discuss with you how it will be handled, give you an opportunity to talk in person to someone about your concerns and agree with you what will be done about them and how quickly.

Because we can never do enough. But thankfully –we never will. But if you do complain, then you enter the Inspector lottery – by which the keen, promotion seeking one will promise the earth, and possibly a head on a plate – and the long-in-the tooth boss will instead try and get you to see sense. In my experience - those who should complain rarely ever do - and those that shouldn't - well - they often know more about making complaints than most solicitors. What we certainly won't offer is a magic wand to make everything better - which a lot of our 'service users' desperately want.


Here are my pledges:

1) I promise not to roll my eyes when you say ‘I know this sounds petty, but…’
2) I will suppress my urge to groan when mention is made of ‘Facebook’, ‘MSN’ or ‘text message’.
3) I will look as sympathetic as possible when you explain why you sent all of your savings by Western Union in return for the promise of twenty Nintendo Wii’s at a fraction of their full retail price.
4) I will explain very s-l-o-w-l-y why PC Keen has dealt with your case they way they have – as opposed to what you expected from watching ‘The Bill’. And if I use words like ‘insufficient’, ‘lack’ and ‘unbelievable’ in connection with the word ‘evidence’ – then I’m telling you now, to avoid disappointment later.
5) I will agree that schools don’t do enough to stamp out bullying – never having come across one yet that endorses hanging, drawing and quartering.


Meanwhile - back to domestic chores, DIY and sleep.

Sgt C.

62 comments:

  1. I had the below comments sent to me and I find it most informative-

    The Police Pledge must mean something?

    We know you deal with different situatiomns now but, surely, Peel Principle still applies?

    The nine principles by Sir Robert Peel[1]

    1. The basic mission for which the police exist is to prevent crime and disorder.

    2. The ability of the police to perform their duties is dependent upon public approval of police actions.

    3. Police must secure the willing co-operation of the public in voluntary observance of the law to be able to secure and maintain the respect of the public.

    4. The degree of co-operation of the public that can be secured diminishes proportionately to the necessity of the use of physical force.

    5. Police seek and preserve public favour not by catering to public opinion but by constantly demonstrating absolute impartial service to the law.

    6. Police use physical force to the extent necessary to secure observance of the law or to restore order only when the exercise of persuasion, advice and warning is found to be insufficient.

    7. Police, at all times, should maintain a relationship with the public that gives reality to the historic tradition that the police are the public and the public are the police; the police being only members of the public who are paid to give full-time attention to duties which are incumbent on every citizen in the interests of community welfare and existence

    8. Police should always direct their action strictly towards their functions and never appear to usurp the powers of the judiciary.

    9. The test of police efficiency is the absence of crime and disorder, not the visible evidence of police action in dealing with it.

    These principles listed above may have been Sir Robert Peel’s principles. However, the Metropolitan Police’s founding principles and, de facto the founding principles of all other modern (post 1829) UK police forces, was summarised by Sir Richard Mayne (the first commissioner) in 1829 in the following terms:
    The nine principles by Sir Richard Mayne

    1. To prevent crime and disorder, as an alternative to their repression by military force and severity of legal punishment.

    2. To recognise always that the power of the police to fulfil their functions and duties is dependent on public approval of their existence, actions and behaviour and on their ability to secure and maintain public respect.

    3. To recognise always that to secure and maintain the respect and approval of the public means also the securing of the willing co-operation of the public in the task of securing observance of laws.

    4. To recognise always that the extent to which the co-operation of the public can be secured diminishes proportionately the necessity of the use of physical force and compulsion for achieving police objectives.

    5. To seek and preserve public favour, not by pandering to public opinion; but by constantly demonstrating absolutely impartial service to law, in complete independence of policy, and without regard to the justice or injustice of the substance of individual laws, by ready offering of individual service and friendship to all members of the public without regard to their wealth or social standing, by ready exercise of courtesy and friendly good humour; and by ready offering of individual sacrifice in protecting and preserving life.

    6. To use physical force only when the exercise of persuasion, advice and warning is found to be insufficient to obtain public co-operation to an extent necessary to secure observance of law or to restore order, and to use only the minimum degree of physical force which is necessary on any particular occasion for achieving a police objective.

    7. To maintain at all times a relationship with the public that gives reality to the historic tradition that the police are the public and that the public are the police, the police being only members of the public who are paid to give full time attention to duties which are incumbent on every citizen in the interests of community welfare and existence.
    8. To recognise always the need for strict adherence to police-executive functions, and to refrain from even seeming to usurp the powers of the judiciary of avenging individuals or the State, and of authoritatively judging guilt and punishing the guilty.

    9. To recognise always that the test of police efficiency is the absence of crime and disorder, and not the visible evidence of police action in dealing with them.

    wtf happened since 1997.

    www.westyorkshirepolice.blogspot.com

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